Police[]
The emergency contact number for the police in Japan is 110. If you have just been victimized or been in an accident, or have witnessed a crime or traffic accident, then dial this number.
Tokyo Metropolitan Police Department General Advisory Hotline[]
- TEL: #9110 (connects to the General Advisory Center when dialed within Tokyo)
- Note: At a prefectural border, the number may connect to other prefectural police headquarters.
- TEL: 03-3501-0110 (connects to the General Advisory Center that has jurisdiction over Tokyo)
"The Tokyo Metropolitan Police Department General Advisory Center provides advice on a variety of issues faced by people. The General Advisory Center provides information on expert counseling according to the content of the consultation, including trouble in your immediate environment, malicious business practices, stalkers, and DV. Inquiries are welcome from all individuals, regardless of age, sex, etc., so please do not hesitate to call. This service is available only in Japanese, English, Chinese, and Korean."
Legal Assistance[]
Hou Terrace (Japan Legal Support Center)[]
- Provides information on the Japanese legal system, bar associations and relevant organizations at no cost as well as on topics of loan, divorce, labor, accident, visa, natural disaster, etc.
- http://www.houterasu.or.jp/multilingual (in English)
- TEL: 0570-078377 (Multilingual)
Counseling Centers run by the Japan Federation of Bar Associations[]
- Provides legal counseling to foreigners in various languages. You are required to make an appointment in advance. You can find your local center here.
- https://www.nichibenren.or.jp/en/legalinfo/counceling.html (in English)
Human Rights Counseling Center for Foreigners[]
- For those who are not comfortable speaking Japanese, the Legal Affairs Bureaus and District Legal Affairs Bureaus throughout Japan provide human rights counseling services.
- https://www.moj.go.jp/JINKEN/jinken21.html
- Tel: 03-5213-1372 English is available 13:30 – 16:00, Tuesday and Thursday.
Foreign Resident Counseling Services[]
Foreign Resident’s Advisory Center, Tokyo Metropolitan Gov. (FRAC)[]
- General counseling service on marital, family and other personal difficulties including traffic accidents. Can explain nuts and bolts of living in Japan.
- 03-5320-7744 English service is available 9:30 – 12:00 & 13:00 -17:00, Monday through Friday.
- http://www.metro.tokyo.jp/english/guide/guide01.html
Tokyo International Information Communication Committee (Tokyo ICC)[]
- https://www.tokyo-icc.jp/guide_eng/index.html
- Provides information on living in Japan: daily life, disaster, accident, childbirth, parenting, education, employment, etc. Tokyo ICC also provides a counseling service for each ward and city in Tokyo.
- Tokyo’s Ward and City Office Foreign Resident Advisory Services
- List of contacts of general counseling services by municipality in Tokyo. https://www.tokyo-icc.jp/guide_eng/consul/01.html
Earth Plaza Counseling Services for Foreign Residents, KANAGAWA[]
- 045-896-2895 http://www.earthplaza.jp/english/voiceservice.html
Yokohama Association for International Communications and Exchanges, SAITAMA[]
- 045-222-1209 Information Corner is available 10:00 – 17:00 (lunch break 11:30 – 12:30), Monday through Friday. 4th Saturday, 10:00 – 13:00.
- Check their website for limited times when residency, immigration, and child education counseling is available.
- http://www.yoke.or.jp/english/en_consultation.html
Women Counseling Centers[]
HELP (House in Emergency of Love and Peace)[]
- 03-3368-8855
- http://en.kyofukai.jp/ (in English)
- Counseling service and shelter for women in trouble, established by the Japan Woman’s Christian Temperance Union.
Counseling Center for Women[]
- 050-1501-2803, Monday to Friday, 10:00 – 17:00
- This group assists foreign women living in Japan who are in urgent need of shelter as a result of human rights violations and domestic violence.
Pathways to Safety International[]
- 833-SAFE-833, https://pathwaystosafety.org/get-help-now/
- Pathways to Safety International is a nongovernmental organization that specializes in serving Americans experiencing interpersonal and gender based violence abroad.
Domestic Violence Counseling and Support Center[]
- https://pathwaystosafety.org/get-help-now/
- Each prefectural police department has a Domestic Violence Counseling and Support Center (DV Center). Japanese speaking staff only.
Embassies[]
- List of websites of embassies in Japan by country name
Notary[]
JNNA (Japan National Notaries Association)[]
- List of notary offices in Japan. You can find your nearest office in Tokyo by municipality.
- http://www.koshonin.gr.jp/list/tokyo (in Japanese)
- The Shibuya Notary Office provides an English page with a description of their services.
- https://www.koshonin.com/english.html
Immigration Information[]
Tokyo Regional Immigration Bureau[]
- 5-5-30 Konan, Minato-ku, Tokyo 108-8255
- Tel: (03) 5796-7111
- 09:00 to 12:00; 13:00 to 16:00 Monday through Friday
Immigration Offices in Japan[]
- http://www.immi-moj.go.jp/english/info/index.html
- Tel: (0570) 013904 (IP, PHS, Overseas: 03-5796-7112)
- 8:30 AM – 5:15 PM, Monday through Friday
- Email: info-tokyo@immi-moj.go.jp
Labor & Employment[]
Labor Consultation Service for Foreign Workers (TMG)[]
- Tokyo Metropolitan Government service
- http://www.hataraku.metro.tokyo.jp/sodan/sodan/foreign.html
Tokyo Employment Service Center for Foreigners, SHINJUKU[]
ALT Training Online (ALTTO)[]
The Foreign Worker’s Handbook 2021 in English[]
- Compiled by Tokyo Metropolitan Government, useful for all foreign residents in Japan.
- https://www.hataraku.metro.tokyo.lg.jp/shiryo/foreign-e/index.html
International Exchange Associations[]
Yokohama Association for International Communications and Exchanges[]